Help, I'm not getting emails

If you're not receiving the email newsletter you've subscribed to, here are a few things to check.

Verify your email address is correct

Check here, to ensure that the email address we have for you is correct — if it's not correct, you can update it.

Check spam & promotions folders

Make sure emails aren't accidentally ending up in the Spam or Promotions folders of your inbox. If they are, click on "Mark as not spam" and/or "Move to inbox".

Create a new contact

In your email client add reklaim@ghost.io to your contacts list. This signals to your mail provider that emails sent from this address should be trusted.

Send an email and say hi!

Send an email to reklaim@ghost.io and say hello. This can also help signal to your mail provider that emails to and from this address should be trusted.

Check with your mail provider

If you have a corporate or government email account, reach out to your IT department and ask them to allow emails to be received from reklaim@ghost.io

Get in touch for help

If you've completed all these checks and you're still not receiving emails, you can reach out to get support by contacting help@reklaim.helpscoutapp.com.